Thursday, 22 October 2015

6 Traits You Should Develop to Become an Exceptional Quality Pro

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by Cindy Fazzi

Editor, MasterControl Insider


 In a regulated company, quality professionals may be revered or dreaded or downright misunderstood. But there’s no denying their important role. As quality guru Joseph Juran said, all improvement happens project by project and in no other way. To paraphrase Juran, I would say a high-quality product or service happens step by step and process by process. Guess who’s responsible for making sure every step and every process is working effectively? You got that right—quality pros.
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