How to Explain Your Quality Job to Young Kids in 4 Steps

First-graders learn the concept of quality  through a paper airplane building exercise. by Lillian Erickson Global Quality Manager, MasterCo...

6 Ways Quality Managers Can Build a Culture of Quality

Agreeing on a definition of quality is just one way to foster a culture of quality in your company. by Beth Pedersen, Marketing Communicat...

8 New Year’s Resolutions for Quality Professionals

by David R. Butcher Marketing Communications, MasterControl ‘Tis the season to set New Year’s resolutions. With 2015 behind us and a whole ...

6 Lessons that Quality Managers Can Learn from ‘Star Wars’

by David R. Butcher Marketing Communications, MasterControl Beginning with A New Hope nearly 40 years ago, characters in the epic  Star War...