Quality by Design Part 1: You Can't Design Something You Don't Understand

If the cost of poor quality is like an iceberg, the obvious penalties are a lot less scary than what lies below the surface. by Beth Pederse...

Steak, Peas, and Doughnut Holes

Continuous improvement can lead to great success but your efforts must be focused. Food for Thought about Continuous Improvement by Curt Por...

People Don’t Fail, Processes Do

When a situation goes wrong,  look at your process and ask why. by Terry Smith Lean Enterprise Institute Lean isn’t only a mindset. It give...

How Performance Excellence Helps Broaden the Horizons of Quality

Where is your focus---on the quality of business or the business of quality? by Mickey Garcia, Segment Manager, Medical Devices, MasterContr...

MasterControl Revs Up Improvement

MasterControl call its Lean Six Sigma efforts the  “Green Line Operational Excellence” program (GLOE). by Craig Gygi Executive VP Operations...