by David R. Butcher
Marketing Communications, MasterControl
Beginning with A New Hope nearly 40 years ago, characters in the epic Star Wars saga have offered many lessons that may prove valuable for even the most seasoned quality managers. There are numerous examples of positive behaviors that managers might consider emulating in their daily work and behaviors that should always be avoided.
With the seventh installment in the film franchise arriving in theaters on Dec. 18, here we revisit the series and highlight six lessons that quality managers can learn from a galaxy far, far away.
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