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| William Thomson, 1st Baron Kelvin, believed “the best performance of the everyday occupations of mankind are those to which the principles of science are rigidly applied.” |
Executive Vice President, Operations
MasterControl
How do you know if you know? In other words, how do you know when you have sufficient knowledge to reliably manage or improve a process? This last question reveals the foundation of all quality, regulatory, and compliance work.
More than a century ago, Lord Kelvin suggested a simple touchstone to answer this crucial question:
"When you can measure what you are speaking about, and express it in numbers, you know something about it; but when you cannot express it in numbers, your knowledge is of a meager and unsatisfactory kind. It may be the beginning of knowledge, but you have scarcely, in your thoughts, advanced to the state of science."READ MORE »