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| When was the last time you reviewed your quality documents? |
by Cindy Fazzi
Editor, MasterControl Insider
When was the last time you reviewed your quality documents? If you don’t review them, how do you know if you need to update and revise them? These are the questions that Marty Jackson1, a MasterControl professional services consultant, asks new clients who are switching from a paper-based document management process to an automated system. In most cases, they are stumped.
“For organizations using a paper-based or hybrid system, a common problem is lack of document review,” said Jackson. “They have internal policies that require them to review their SOPs, work instructions, and other critical quality documents on a regular basis, but they fail to track them down. When that happens, they are violating their own policies.”
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